At Lovely Garden Restaurant, we prioritize your dining experience. While we do not offer takeaways, we understand that plans may change. Here’s how we handle cancellations and refunds for dining reservations:
Cancellation Policy:
- We kindly request advance notice of any cancellations or changes to your dining reservation. Please inform us at least 24 hours in advance to avoid cancellation charges.
- If you need to cancel your reservation due to unforeseen circumstances or emergencies, please contact us as soon as possible to discuss alternative arrangements.
Refund Policy:
- Refunds for prepaid dining reservations are subject to our cancellation policy. Cancellations made within the specified notice period may be eligible for a full or partial refund, depending on the circumstances.
- Our refund policy applies exclusively to dining reservations made directly with Lovely Garden Restaurant. Third-party bookings are subject to the terms and conditions of the respective booking platforms.
Contact Us:
If you have any questions or need further assistance regarding our refund policy, please contact us at info@lovelygarden.co.ke or call 0112 780 9749. Our team is here to assist you and ensure you have a delightful dining experience at Lovely Garden Restaurant Kisumu.